Why can airlines never respond to me the way these companies that I've contacted so far do? SecondCup responded nicely and noncommittally.
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Dear Lauren,
Thank you for taking the time to e-mail us your feedback. I would like to firstly mention that Second Cup has a nation wide standard policy that when you bring in your own travel mug, you get a $0.20 discount. This standard is written right on the menu board. Therefore would it be possible for you to tell me which campus location you are referring to? I want to make sure that they are providing the proper discount.
Secondly, as for the biodegradable cups, I will certainly send your concern over to the person responsible for product development to see if they will be interested in looking into changing our cups in the future. I can't guarantee it will happen, but it definitely does not hurt to send your suggestion.
I sincerely hope that you will continue being a loyal guest for years to come.
Kind regards,
I like coffee! I bring my mug most places, but sometimes I forget. I'm human. Though I try to say that I don't need it, sometimes I really want it and get a disposable cup. It's like a diet - everyone slips once in a while! I usually go to the JustUs! cafe which has ceramic mugs for 'for here' and compostable cups 'to go' but sometimes SecondCup is closer! Hello Second Cup Customer Care! Second Cup coffee is really good. Your lattes have helped me through many exams! I try to bring a mug when I get coffee but sometimes I forget. When this happens, I have two choices, I can go to a coffee place which has compostable cups or I can go to Second Cup and get a plastic-lined cup which will not biodegrade. Some of my choices are based on environmental factors and since the price is not different between places - if I'm going to get a throw-away cup, it should be compostable. For this reason, I don't go to Second Cup as often as I could, or would, if there were compostable cups. Why does Second Cup not use compostable cups? Are there plans to implement them? What steps are Second Cup taking to reduce waste? At my local Second Cup, there is only a 10 cent discount when a mug is brought, but this may be a special case as it is a campus-wide policy. Thank you for your time, Lauren Dombowsky
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Worms, or vermiculture, as a method of composting is a pretty interesting compost. Not for the scoleciphobic (fear or worms - I learned a new word!), vermiculture apparently allows you to compost in a small apartment and make really good quality fertilizer.
I hate compost bins. Stinky and fungus filled, I hate opening them when I'm cooking for fear of getting spores everywhere! It's one environmental thing that I hate doing (along with cold showers). I don't have a backyard compost heap and I don't fill up the compost bin fast enough to avoid nastiness. I tried the paper liners. I gave up as I walked outside with icky grossness and the bottom of the bag burst because it was wet and got the icky grossness everywhere. My compost bin is sitting overturned outside because I do not want to wash it because it's nasty.
Apparently vermiculture will fix that! It doesn't smell and the worms turn it over too fast for fungus to develop into supergrossness. I made a DIY kit based on instructions from a book called "The Urban Homestead: Your guide to self sufficient living in the city". It was two walmart bins that I had kicking around from the last time I moved. We borrowed my landlords drill and drilled holes according to the instructions. I ordered worms and they are on their way!
They should get here.... tomorrow? I ordered them like two weeks ago but the folks I got it from responded to emails like once a week (who does that anymore?:P) !
Free range chicken at Sobeys? But they said they didn't have any! So I went looking! I didn't find free range chicken, but I did find a whole free range turkey!
It exists! Normally (as I am prepared to pay a premium price for organic, free range food) I try and purchase these items. I like to vote with my dollar! But the turkey was SO BIG it would not fit in my stove or my freezer! It was huge! I couldn't justify the purchase because it was enough meat to last me a month!
Perhaps when I get a bigger stove and freezer and have a holiday feast!
This must be a fluke - two real people responding? Looks like we're SOL for bringing our own mugs but what are the chances we would win the car anyway? They should make it a hybrid!
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I would like to thank you for taking the time to contact us at our Head Office. We appreciate your feedback regarding our contest cups.
Our 'Roll Up The Rim' Promotion is a very exciting time for both our customers and our company. The contest is in place to reward our loyal customers, such as yourself, and to thank you for your patronage.
Throughout the Roll Up The Rim contest, our take-out cups serve two purposes; one as the coffee cup, and the other as the contest “entry form”. If a customer has a hot beverage in a china cup, an entry form of some kind is still required, and in this case, it is the paper cup.
In the past we have investigated the option of having a scratch card rather than the roll up tab, however, having scratch cards printed would actually increase the paper usage because our cups are already going to be printed regardless of the contest, and thus, serve a 'double purpose'.
Nonetheless, a copy of your comments and suggestion for scratch cards have been forwarded to the appropriate personnel in our Marketing Department for review.
You may be interested to know that we offer an On Line 'Roll Up The Rim' contest, whereby entrants have the chance to win $500 in Tim Cards. The contest ends on March 28th, 2010. Please visit https://my7.dal.ca/webmail/services/go.php?url=http%3A%2F%2Fwww.rolluptherimtowin.com%2Fen%2Findex.php.
It is through feedback from valued customers, such as yourself, that we have been able to continually grow as a company. If you have any further questions or comments please do not hesitate to contact us.
Thank you again for contacting us and we hope to have the opportunity to serve you again soon.
Yours Truly,
THE TDL GROUP CORP.
Sobeys responded! A real person too, not just a generic response - good on them!
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Good Afternoon Lauren,
Thank you for taking the time to write in your request.
I have sent it off to the appropriate contacts, and have recieved a response
Currently we do not have access to any free range beef as there are no federally inspected facilities that produce the product in the format that we require.
We do have some free range whole chickens available from Nova Scotia produced in a provincially inspected plant that can be sold within this province but cannot pass over provincial boundries.
The vendor is Mayflower Farms,
and the contact email address is birdfarm@glinx.com.
Lauren, I have discussed this with another individual and I'm informed that the requests for free range meat products that are comming in are currently under review here at the office.
Please feel free to contact us again if you have any questions or concerns.
Have a wonderful day.
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Sweet - so hopefully we get some free range meat soon!
Sent via web form.
Playing games like Roll Up the Rim are fun. But sadly, I can't play Roll Up the Rim as guilt-free as I would like. Roll Up the Rim is based solely on the principle of me getting a plastic throw-away cup. I like taking my mug and for people like me, and everyone who likes to reduce their waste by bringing a mug, there should be another way to win.
I understand that it won't be as catchy as 'Roll Up the Rim' and that Tim Hortons has worked hard to make the promotion a part of Canadian culture. But a peel-away or scratch and win type substitute for people who bring their own mugs would be amazing. It would benefit Tim Hortons because coffee mugs typically hold more coffee than a medium sized cup and so people with mugs are buying more coffee than they might without one. It also reduces the cost of the product. Tim Hortons wins in two ways, the product costs less for your company and revenue is higher. It would be great PR for Tim Hortons, who is often criticized for the plastic lining in the cup making it not recyclable. If you really wanted to promote environmental consciousness, these scratch and wins could have slightly better odds than the cups, so that more people would be encouraged to bring their own mug. This means more money, less costs, and less stress on the environment. Everyone wins.
Does Tim Hortons plan on implementing compostable cups or an alternative to Roll Up The Rim?
Thank you,
Dear Whom It May Concern,
Sobeys has always had a good selection of organic foods, especially the Compliments range of organics which are reasonably priced too! I like shopping at Sobeys, I like the layout and I can find my way around and find what I'm looking for. When I was in Sobeys last, I asked one of the helpful staff members if they had any free range chicken. The staff member said that Sobeys doesn't carry any free range meat. I understand that there are price limitations to free range meat and there may be difficulty in finding a supplier, but demand for free range meat is only going to increase. People are only going to become more aware of the environmental impacts of factory farming and it's going to affect their consumer choices more and more.
Sobeys should carry free range meats. Sobeys is ahead of the curve in Canada for many environmental food issues. I love that local products are labelled local so that I can easily purchase local foods. Organic food and meat alternatives are readily available at Sobeys - free range meat should be the next change.
Meat probably makes up the largest part of my purchases and free range chicken and beef is easily available at other stores and extremely important to me and many others. I would like to continue shopping at Sobeys but it may become simply more convenient to get all my groceries at places which supply free range meat.
Why does Sobeys not carry free range meat? Are there plans to start supplying it? Could you please allow me some insight into why Sobeys does not offer free range food?
Thank you,
Hello. Welcome to the inaugural blog for Letters For Earth. In my many 'green tips' lists that I get, there are always the tips which say 'Write a letter to...'. It's a simple suggestion, and whether or not it makes a difference depends on how many people actually do it. I don't expect that the CEO of any of these companies will read my letter and magically change all the practices of the company. But maybe someone will read it and if other people are sending these letters too, eventually stuff will change. So, just to say exactly what I'm going to be doing, I'm going to write letters to companies when I think something should be changed.
These will probably be for the environment because I like the environment.